CreditScore
LEGAL & CONSUMER PROTECTIONS

Federal law already gives you the right to dispute.

A plain-language walkthrough of FCRA, FDCPA, and CFPB protections — no paid service required to exercise any of them.

FCRA

Fair Credit Reporting Act

The FCRA governs how consumer reporting agencies collect, share, and correct your credit data. It gives you the right to know what's in your file, to dispute inaccurate or incomplete entries, and to have those disputes investigated within a defined window.

FDCPA

Fair Debt Collection Practices Act

The FDCPA restricts how third-party debt collectors can contact and pressure consumers. It does not erase a debt, but it sets firm limits on collector conduct and gives consumers a written verification right.

  • § Right to request written debt validation.
  • § Restrictions on contact times and repeated calls.
  • § Prohibition on false, misleading, or threatening statements.
  • § Right to request a collector stop contacting you directly.
CFPB

Consumer Financial Protection Bureau

File a Federal Complaint

The CFPB accepts complaints against bureaus, lenders, and collectors and requires a company response.

Response Tracking

Most companies are expected to respond to a CFPB complaint within 15 days.

Public Complaint Database

Anonymized complaint data is published, adding a layer of public accountability.

DISPUTE WORKFLOW

The standard credit bureau dispute path.

01

Identify the error

Pull your report and mark the specific entry you believe is inaccurate.

02

File the dispute

Submit directly to the bureau reporting the item, in writing where possible.

03

Investigation window

The bureau generally has 30 days to investigate and respond in writing.

04

Outcome & escalation

If unresolved, escalate to the CFPB or add a consumer statement to the file.